FREQUENTLY ASKED QUESTIONS

You have questions? We have answers

Here you’ll find the answers to the most common questions we are asked. If you have any questions which aren’t covered, please don’t hesitate to get in touch

web design

How long does building a website take?

The timeline can be anything from 2 weeks to 12 months and is completely based on what you need. On average a 10-page website takes around 4-6 weeks from discovery through to launch. The more complex your site the longer it will likely take.

When we start your project we will discuss and create a proposed schedule and multiple milestones to keep things running along smoothly.

You can learn more about our process here.

Do you redesign existing websites?

Absolutely, when taking on any redesign we conduct an existing site audit to assess the existing content and be certain we can deliver a successful project.

We will work with you to identify the goals of your new website, and create something which perfectly meets the changing needs of your business.

Do you provide support once the website is live?

We offer a variety of support and care plans for our clients to ensure your new site continues to work perfectly. You can find out more about the plans we offer here.

Will my website work on smartphones and tablets?

It definitely will, prior to launching your website we carry out a full testing phase to ensure your site works perfectly on any device.

general

What are your payment terms?

For the majority of our projects our terms are a standard 50% deposit and 50% upon completion.

However, we fully understand the need for budgeting, as such we sometimes offer monthly payment plans to spread the costs up to a maximum of 6 months. During your initial call/meeting we are happy to discuss the options and see if we can help.

seo

Can you help with SEO?

We can, however ranking on google isn’t simple and depending on your industry keywords and location can require significant investment. When we launch your site the basic on page ranking factors will all be in place, this will give you the best start on your SEO journey.

To make significant progress in your rankings it will take between 4-12 months, once your site is launched we can provide a quote for our ongoing SEO services and create a bespoke plan for your business.

Can you create the copy/content for our website?

No one will know your business as well as you do, we provide a number of resources and questionnaires at the beginning of a project to help you provide all the information we need for your website.

However, should you need help creating your content we have relationships with some extremely talented copywriters and will work with you to find the right person for your project.

"Oh my goodness - so chuffed with the web building support, the innovative ideas and the quality of the work from Mr Olivers Creative! My company website looks amazing and if I need tweaks or new content it goes live so quickly! I honestly wouldn't know what to do without this company!"

Liz

Website Management Client

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